Frequently Asked Questions
You’ve Got Questions – We’ve Got Answers!
Here are a handful of our most common customer questions and answers.
Is it important to get a pre-scan?
Pre-scans are vital to providing a “baseline health check” of the vehicle. A pre-scan aids in producing an accurate initial repair plan which can improve cycle time. A pre-scan will also identify potential pre-existing conditions in the vehicle.
When does a calibration need to be performed?
A fraction of an inch of misalignment can translate into several feet of reading error on the highway. Given the precise design and function of ADAS-related sensors and cameras, precautions should be taken anytime components are serviced or disturbed in position.
What determines a calibration for windshields?
Anytime windshield glass is replaced OR even removed for repairs, forward facing ADAS systems must be accounted for.
Can I use mobile services, or will my vehicle need to transported to the service center?
When determining if the repair can be done at your location via our mobile services or we need to transport the vehicle to our service center, we factor in; complexity, OEM requirements, and time required. Our goal is to keep your production floor available for you.
What types of vehicles and systems do you service?
We proudly service virtually every manufacturer and model. Precision Diagnostics has invested in the tooling and training to be able to provide all levels of common sublet from ADAS related all the way through mechanical repairs.
Have we answered all of your questions? Click below if your ready to schedule service, or contact us for any additional help or questions you have.
Precision Diagnostics is the only way to go! They are always able to help and get things done efficiently. They have a professional staff that are prompt and courteous.
– Andrea Ziegler, Gerber